Dear ZOOM.PH Clients,

Please be informed that ZOOM.PH will be conducting server maintenance on May 18-23, 2020. The maintenance is going to be carried out from 11:00 PM May 18 to 5:00 AM May 23 Manila time. During the maintenance window services under ZOOM.PH including ticketing system, website, chat support and ordering system may not be accessible.

However, you may still get connected to our Support team through your client panel.

Normal server operation is expected to resume at 5:00 AM Saturday May 23, 2020.

We apologize for any inconvenience that the server maintenance might cause you and we would like to thank you for your understanding and continued support!

Best,
ZPH team

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FLEXIBLE WORK ARRANGEMENT


Dear ZOOM.PH Clients,

As business environment continues to exacerbate, the President has decided to put the company on flexible work arrangement.

As such, all employees shall stop from performing duties and responsibilities starting end of business today, 19 March 2020, until further notice, with the exception of selected personnel who will form part of the skeletal workforce.

We are imploring on clients’ understanding on this decision that is necessarily urgent. For the meantime, clients may still send concerns through our ticketing system while telephone and Livehelp support will be temporarily disabled. The skeletal workforce shall endeavor to respond to tickets within 24 to 48 hours.

Together, let's strive to thrive in the current conditions affected by the pandemic.

Best,
ZPH team